We are very sorry to say that parcels have been getting lost at an alarming rate since the pandemic. As a result, we are asking customers abroad to pay for tracking in addition to the basic cost, which will be reflected in your postage total.
Due to problems with the German customs and postage service, I regret that no further parcels will be sent to Germany for the foreseeable future. One third of all parcels are being returned for no good reason. The returned albums are always damaged.
For reference this is what you should be paying:
**LPs (and 4 CD sets if posted with jewel cases)**
UK 1-7 – £4, 8 or over £10.
Europe £12 for the first then £2 per extra.
Worldwide (inc USA) £22 for the first then £3 per extra.
**45s — CDs — 4CD sets (if posted without jewel cases)**
UK 1-4 £2, above 4 £4.
Europe £9 for the first then £1 per extra.
World £11 for the first then £2 per extra.
The website only calculates postage approximately as there are nearly 100 different options on the Post Office price list. Some orders pay a bit more, some a bit less than they should! If you think you’ve been charged too much, please get in touch.